1. Introduction
Welcome to ZenVault ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Workspace and project data
- Environment variables and secrets (encrypted end-to-end)
- Payment information (processed securely by our payment provider)
- Communications with our support team
2.2 Automatically Collected Information
- Usage data (features used, time spent, interactions)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our service
- Process your transactions and manage your subscription
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and provide customer support
- Monitor and analyze usage and trends to improve your experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-End Encryption (E2EE): Your secrets and environment variables are encrypted with AES-256-GCM encryption using a master password only you know
- Encryption at Rest: All data stored in our databases is encrypted
- Encryption in Transit: All data transmission uses TLS/SSL encryption
- Zero-Knowledge Architecture: We cannot access your encrypted secrets without your master password
- Regular Security Audits: We conduct regular security assessments and updates
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our service (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal obligations.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@zenvault.tech
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@zenvault.tech
- Support: support@zenvault.tech